Shipping costs

Out of Stock
Is a product temporarily out of stock? Mail to bestelling@baptist.nl and we will find out for you when the product can be delivered again.

Shipping and delivery times
An order completed on Monday to Friday before 4:00 PM is usually shipped the same day and delivered the next (working) day. Orders placed on Saturday or Sunday are shipped on Monday and delivered on Tuesday.

You can still order a product that is temporarily out of stock via our webshop. If your order contains multiple items with different delivery times, we will ship everything together if we expect to be able to deliver within a few days. If one or more products have a longer delivery time, we will ship the available items first and send the rest later.

If the delivery time differs from the standard—due to limited stock, for example—we will inform you as soon as possible by phone or email.

Track & Trace
Once your order has been processed, you will receive a track & trace link by email. This link allows you to follow your parcel from the moment it arrives at the PostNL sorting center until it is delivered to your doorstep.

Delivery time for workbenches and large machines
Workbenches and large machines (>23 kg / >170 cm) have a different delivery time. Due to their size and weight, these items cannot be shipped via standard parcel service. Delivery is only possible from Monday to Friday. After placing your order, we will contact you by phone to arrange the delivery. Please ensure your phone number is correct. If you have any questions, feel free to contact us.

Pickup
During the checkout process, you can choose to pick up your order at our store in Arnhem. Pickup is always free of charge.

When collecting your order, you’re welcome to ask for additional information or advice. And of course, we’ll be happy to offer you a cup of coffee or tea!

Shipping costs
Shipping costs are listed with each product and calculated automatically. In most cases, the shipping cost is € 4.90.

You only pay shipping costs once per order, even if you order multiple items. For example, if you order a saw and a hand plane, the total shipping cost will still be € 4.90.

For deliveries outside the Netherlands, higher shipping costs apply. The exact amount will be shown once you select the destination country during checkout.

Placing a business order from another EU country? You can follow the standard checkout process. When you enter your VAT number, it will be automatically validated. If the registration is valid, VAT will not be charged and you will receive an invoice excluding VAT.

1) 95% of our products (till 23 kg) is shipped by PostNL;
2) Parcels above 23 kg will be shipped with a postal service of our choice;
3) Pallet shipments like workbenches and machinery.

- For every order the highest indicated shipping costs will be calculated (for example, when you order a book € 4,90 and a machine € 59,00, the shipping costs will be € 59,00).
- Shipping costs are incl. VAT.